UX Researcher
2020 - PRESENT
GammaUX
- Defined, planned, and conducted user research (interviews, user testing, workshops, focus groups, and more.
- Delivered compelling insights to the product and design teams.
- Provided actionable feedback to guide product and design decisions.
Technologies: MURAL, Miro, Lookback, UserZoom, User Research, UX Research, Workshop Facilitation
Open University of Catalonia - UOC
- Coached students through their UX final project.
- Defined teaching material.
Technologies: Justinmind, Adobe Illustrator, Adobe Photoshop, Microsoft Word
North America Product Director
2017 - 2019
Scytl — USA
- Created and managed the overall product management process.
- Led the strategy, design, and implementation of the product roadmaps to ensure a continuous revenue stream.
- Conducted idea generation, gap identification, feature prioritization, and feature definition for products.
- Directed the product development process and management activities for products to meet business and financial goals.
- Led internal process to define the product strategy, roadmap, and priorities.
- Drove the coordination across various groups within the company, such as sales, marketing, and engineering teams.
- Managed a team of five developers, two product owners, and one QA to implement new product features and define new product ideas.
Technologies: Microsoft Office
UX Lead — Product Owner
2015 - 2019
Scytl — USA
- Led projects from a UX perspective, defining functionality, navigation, and interaction models.
- Created UX deliverables (wireframes, functional specifications, site maps, flows, personas, and more.).
- Contributed to research process definition and led/participated in user testing as needed.
- Provided data analysis and product conceptualization.
- Ensured projects/products are delivered on strategy, on time, on budget.
- Managed a team of five developers and one QA to implement new product features.
Technologies: Redmine, TFS, Microsoft Excel, Microsoft Word, Adobe Illustrator, Adobe Photoshop, Axure, Justinmind, Prototyping
UX Designer and Researcher
2011 - 2019
Freelance
- Designed UX for www.gencat.com, Area Metropolitana de BCN (www.amb.cat), Cat Salut, Palamos Hospital, and Collserola Natural Parc.
Technologies: Adobe Illustrator, Adobe Photoshop, Axure, Justinmind, Morae, User Research, UX Research, Prototyping, Workshop Facilitation
Creatives on Call
- Implemented a fully interactive prototype for Hyperquake.
Technologies: Adobe Illustrator, Justinmind, Prototyping
Scytl
- Defined a product department methodology to smooth the product definition process.
- Created real value for our products analyzing how to apply the knowledge in our company.
- Improved the performance and reduced the timing to build prototypes and visual design for standard projects following the Scytl Basic Visual Guideline.
- Conceptualized UX design for new products and services.
- Analyzed UX data to improve current products and services.
- Defined UX metrics to measure team's performance and product's use.
- Led cross-functional teams (designers and front-end developers) through a conceptualization and UX definition for an electoral platform.
Technologies: Microsoft Excel, Microsoft Word, Adobe Illustrator, Adobe Photoshop, Axure, Justinmind, Prototyping
University Teacher
2012 - 2014
Polytechnic University of Catalonia
- Taught courses on Human-System Interaction, and Usability Engineering and Accessibility.
- Prepared student material.
Technologies: Microsoft Excel, Microsoft Word, Adobe Illustrator, Adobe Photoshop, Axure, Justinmind
Technical Research Centre for Dependency Care and Autonomous Living (CETpD) – Polytechnic University of Catalonia
- Served as technical manager of the usability lab 4all-L@b.
- Evaluated Human-Computer Interaction, User Centered Design, and Interaction Design.
- Participated in research projects.
- Created usability and accessibility web reports.
- Researched validation methodologies for automation environments.
- Conceptualized and designed of interfaces for users with special needs.
Technologies: Adobe Illustrator, Microsoft Word, Justinmind, Adobe Photoshop, Morae, User Research, UX Research